Introduction
Taisana Technologies FZE LLC, operating CampsBooking (“CampsBooking”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you access or use the CampsBooking website, platform, and related services (the “Platform”).
By using the Platform, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.
Qui sommes-nous
CampsBooking is an online marketplace that connects parents, guardians, and other users with independent camp providers offering educational, language, sports, and recreational camps.
For the purposes of applicable data protection laws, CampsBooking acts as a data controller in relation to the personal data it collects and processes for the operation of the Platform, except where otherwise stated.
Données personnelles que nous collectons
We may collect and process the following categories of personal data:
Identity Data
- full name
- username
- title
Contact Data
- email address
- phone number
- mailing address
- country of residence
Booking Data
- camp preferences
- booking details
- travel-related information
- communications with camp providers through the Platform
Child-Related Data
- child’s age or age range
- educational preferences
- special requirements disclosed in connection with a booking inquiry
Technical Data
- IP address
- browser type and version
- device identifiers
- operating system
- language settings
- cookies and usage data
- affiliate link interaction data, such as clicks on partner links, referral identifiers, campaign identifiers, and similar tracking parameters Transaction Data
- payment status
- billing information
- limited payment metadata
- service fees and commissions
- affiliate referral and commission-related information, where a purchase, booking, registration, or other qualifying action is made through a partner link CampsBooking does not store complete payment card details. Payments may be processed by third-party payment providers such as Stripe or other secure payment processors.
We may use analytics and diagnostic tools to understand how users interact with the Platform and to improve the performance and security of our services.
Comment nous collectons les données
We collect personal data:
- directly from you when you create an account, submit inquiries, make bookings, or contact us
- automatically through cookies and similar technologies when you use the Platform
- from Camp Providers in connection with bookings or inquiries
- from third-party payment providers in relation to payment confirmations or disputes
- from service providers, analytics tools, and advertising partners where permitted by law
- from affiliate networks and partner platforms where users interact with affiliate links or complete qualifying actions through third-party partner websites
Comment nous utilisons les données
We use personal data for the following purposes:
- to create and manage user accounts
- to operate and improve the Platform
- to process booking requests and transactions
- to communicate with Users and Camp Providers
- to provide customer support
- to prevent fraud, abuse, and unauthorized access
- to comply with legal and regulatory obligations
- to enforce our Terms and other policies
- to send service-related communications
- where permitted, to send marketing communications
- to provide, measure, and improve partner offers, affiliate links, and recommended third-party resources shown on the Platform
- to track referrals, attribute qualifying actions, and administer affiliate or partner commission arrangements
Base légale et enfants
Where required by applicable law, we rely on one or more of the following legal bases:
- performance of a contract
- compliance with a legal obligation
- legitimate interests in operating, securing, and improving the Platform
- consent, where required
- establishment, exercise, or defense of legal claims
Where we process health-related or other special category personal data (for example, information about allergies or medical conditions), we will do so only where necessary for the provision of services and, where required by applicable law, based on your explicit consent.
The Platform is intended for use by adults aged 18 or older.
Because the Platform relates to children’s camp bookings, limited child-related data may be processed when provided by a Parent or Guardian for the purpose of identifying suitable camp options or making a booking.
Parents and Guardians must ensure that any child-related data they provide is accurate and lawfully disclosed.
CampsBooking does not knowingly collect personal data directly from children through independent account registration.
Parents and Guardians may contact us to request access to, correction of, or deletion of any child-related personal data they have provided through the Platform, subject to applicable legal requirements.
Partage et transfert des données
We may share personal data with:
- Camp Providers, where necessary to process inquiries or bookings
- payment service providers
- IT, hosting, analytics, and customer support providers
- legal, compliance, and professional advisors
- regulatory authorities, courts, or law enforcement where required by law
- affiliated entities or successors in connection with a merger, acquisition, restructuring, or sale of assets
We do not sell personal data for monetary consideration.
Because the Platform operates internationally, personal data may be transferred to and processed in countries outside your country of residence.
Where required by law, CampsBooking will implement appropriate safeguards for cross-border data transfers, including contractual safeguards or other lawful transfer mechanisms.
Such safeguards may include the use of Standard Contractual Clauses approved by the European Commission, other applicable contractual protections, or reliance on adequacy decisions where available.
Conservation et sécurité des données
We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy. In some cases, data may be retained for up to seven (7) years, including but not limited to:
- account management
- booking administration
- legal and tax compliance
- dispute resolution
- fraud prevention
- enforcement of agreements
We implement reasonable technical, organizational, and administrative safeguards designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Vos droits
Depending on your jurisdiction, you may have the right to:
- access your personal data
- correct inaccurate personal data
- request deletion of personal data
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- request portability of personal data
- lodge a complaint with a competent data protection authority
To exercise your rights, contact us using the details below.
We may need to verify your identity before responding to certain requests and may be unable to fully comply with a request where we are legally required to retain certain data.
We use cookies and similar technologies to:
- operate the Platform
- remember preferences
- measure performance and analytics
- improve security
- support marketing and advertising where permitted
For more information, please see our Cookie Policy: [link]
The Platform may contain links to third-party websites or services. AFFILIATE LINKS AND PARTNER OFFERS
The Platform may include affiliate links, sponsored links, or partner offers to third-party products and services that may be relevant to parents and families, including travel services, eSIM providers, airport transfer services, activities and attractions, language learning services, insurance providers, accommodation providers, and packing or travel-related products.
If you click on an affiliate link or complete a qualifying action on a third-party partner website, CampsBooking may receive a commission or other compensation at no additional cost to you.
Affiliate partners and networks may use cookies, pixels, referral identifiers, tracking links, Sub IDs, campaign identifiers, or similar technologies to track referrals, attribute qualifying actions, prevent fraud, and calculate commissions. These third parties process personal data in accordance with their own privacy policies.
Our current and future affiliate partners and networks may include, without limitation, Amazon Associates, Travelpayouts, CJ Affiliate, Impact, Preply, Aviasales, Yesim, GetTransfer, Tiqets, Heymondo, Travel Guard, and other travel, education, insurance, or family-related service providers.
CampsBooking is not responsible for the content, privacy practices, terms, prices, availability, eligibility criteria, or services of third-party partner websites. Users should review the applicable terms and privacy policies of any third-party service before making a purchase, booking, registration, or other transaction. CampsBooking is not responsible for the privacy practices of third parties. Users should review the privacy policies of those third parties separately.
Where permitted by law, we may send promotional communications about our services.
Users may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.
Service-related and transactional communications may still be sent where necessary.
Modifications et contact
We may update this Privacy Policy from time to time.
If material changes are made, we will post the updated version on the Platform and update the “Last updated” date.
Continued use of the Platform after such updates may constitute acknowledgment of the revised Privacy Policy.
If you have questions or requests regarding this Privacy Policy or the processing of personal data, please contact:
Taisana Technologies FZE LLC
AMC-BLA-B.C-6010471, AMC - Boulevard-A Building, Ajman Media City, UAE
License / Registration No.: 53582
[email protected]
If required by applicable law, additional privacy notices or supplements may apply to Users located in specific jurisdictions, including the European Union, the United Kingdom, the United Arab Emirates, and other countries with applicable data protection laws.
If CampsBooking is involved in a merger, acquisition, financing, restructuring, or sale of assets, personal data may be transferred to the relevant parties as part of that transaction, subject to applicable data protection laws.